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Gleap

Fix bugs faster with visual reports and customer feedback

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Trying to fix all the bugs on your mobile app feels impossible when you’re sorting through vague customer reports. (“Telling me you hate this UX isn’t the helpful feedback you think it is.”)

You're trying to get by with bugs submitted by users and testers, but without formal mobile reporting, a bunch of bigger issues will go unnoticed—and unsolved.

If only you could fix bugs faster across platforms and connect with customers using surveys and feature requests that improve your products.

Meet Gleap.

TL;DR

too long didn't read
Let users pinpoint issues with screenshots and replay videos, and get a visual bug report packed with technical data
Create better products with user feedback and communicate directly with customers via surveys and feature requests

At-a-glance

Overview

Gleap is a developer tool that helps you fix bugs faster with visual reports, plus lets you solicit feedback to create better product features.

Gleap is a game-changing tool that works on web and mobile platforms—and it integrates directly into your software with just a few lines of code.

Using the feedback widget, you can allow end-users and testers to report bugs right from the page they’re having trouble with.

They can screen record to demonstrate the precise issue, and even capture and annotate screenshots for greater clarity.

You’ll be able to automatically generate a visual bug report with the video replay and images, so you can squash the bug and move on to crushing the rest of your to-do list.

Bug report

An easy-to-install widget turns user feedback into visual bug reports, so you can fix them faster.

Gleap captures all the technical data, like which browser, device, and operating system were in use, as well as console and network logs for each issue.

And in addition to all the bug catching, this tool is also packed with integrations for popular tools like Slack, Jira, Zapier, and HubSpot, streamlining your entire workflow.

You’ll be able to ship bug reports to your project management software in real time, so you can save hours on manual data entry and iterate faster.

Plus, you can assign team members to address issues and respond to direct messages, ensuring that nothing falls through the cracks.

Integrations

Gleap connects seamlessly with existing tools so you can build a fully integrated development process.

Customize the feedback widget design to create a fully branded experience that feels like a natural extension of your site.

Use Gleap’s pre-set menu options, or add your own commands and tailor feedback flows to your users’ unique needs.

Thanks to the dynamic mobile capabilities, you can allow users to trigger the feedback flow by shaking their phone, taking a screenshot, or clicking a button.

Plus, your dev team can opt to receive automatic bug reports when crashes or rage clicks are detected.

Feedback widget

From visual style to feedback functionality, your widget is customizable from the inside out.

Best of all, Gleap makes it easy for your users to submit feature requests directly from the feedback widget.

Respond to users privately to let them know you’re working on it, and share your feature request board publicly to let customers vote for updates they want most.

You’ll also be able to launch surveys to solicit specific insights with custom questions or Gleap’s pre-made templates.

Monitor responses on a concise dashboard, and use the results to make customer-driven development decisions.

Feature requests

Public feature request boards and surveys reveal exactly what your users want—so you make can keep them happy.

Nobody’s perfect, but you want your app to come pretty darn close. (“What do I have to do to get y’all to like me—I mean, my app?”)

With Gleap, you’ll get visual reports that take the guesswork out of finding and fixing bugs, so you can build products your customers actually want.

Give people the best app possible.

Get lifetime access to Gleap today!

FounderFounder

Updates from Gleap

June 21, 2022

Posted Feb 9, 2023

June 21, 2022

Posted Feb 9, 2023

June 21, 2022

Posted Feb 9, 2023

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Q: bring this back pls

bring this back pls

ryanp321PLUSDec 20, 2024
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Q: Is this deal coming back?

106976803521926652639May 19, 2024
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Q: Hello, which plan is the Growth plan replaced by in your current price?

THANKS :)

hamard.brunoMar 25, 2024
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Q: Hi, im also what to know if the deal come back

LFDLWPLUSSep 24, 2023
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Q: Will this business come back, or is it possible to buy the LTD somehow?

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